Our Policies

At Smart Labs, we strive to maintain transparency and fairness in all our services.

• All payments made through our website are non-refundable under any circumstances.
• Once a course is purchased, the payment cannot be transferred to another course, class, or programme.
• Students are advised to carefully review course details before making a payment to ensure the correct course is selected.
• Payments made for a course are valid for one individual only. Access cannot be shared, transferred, or reassigned to another person.
• Smart Labs is not responsible for incorrect course selection, failure to attend classes, or personal schedule conflicts after payment is completed.
• By proceeding with payment, you acknowledge and agree to this refund policy.

Smart Labs respects your privacy and is committed to protecting your personal information.

• We collect personal details such as name, email address, contact number, and payment information solely for registration, communication, and service delivery purposes.
• All payment transactions are processed securely through trusted third-party payment gateways. Smart Labs does not store sensitive payment details.
• Personal information will not be shared, sold, or disclosed to third parties except where required by law or necessary to provide our services.
• We may use your contact details to send important updates related to your courses, schedules, or platform improvements.
• Students are responsible for maintaining the confidentiality of their login credentials.
• By using our website, you consent to the collection and use of information as outlined in this policy.

Welcome to Smart Labs. By accessing our website and enrolling in courses, you agree to the following terms:

Course Access

• Course access is granted only to the individual who completed the payment.
• Sharing login credentials or course materials with others is strictly prohibited.

Payments

• All payments must be completed through the website or approved payment methods.
• Once payment is made, it cannot be reversed, transferred, or reassigned.

Course Selection

• Students are solely responsible for selecting the correct course before payment.
• Smart Labs will not change or adjust enrollments due to incorrect selection.

Usage Policy

• Course materials, recordings, and resources are for personal educational use only.
• Any reproduction, redistribution, or commercial use is not permitted.

Platform Changes

• Smart Labs reserves the right to modify course content, schedules, instructors, or platform features, when necessary, while maintaining educational quality.

Termination of Access

• Violation of these terms may result in suspension or termination of access without refund.

Liability

• Smart Labs is not responsible for technical issues arising from a student’s device, internet connection, or external factors beyond our control.